location: Remote
Salary: $84,822.00/Annum

Job Duties:

• Responsible for all aspects of the lifecycle of the ServiceNow platform, including design, development, planning, implementation, configuration, and ongoing support.
• Customizing the User Interface for Incident, Problem and Change Management to monitor the requests that automate and audit the Business process.
• Design, Develop and support custom Electronic-Bonding (EBonding) integrations between ServiceNow platform and external systems using SOAP and REST APIs. Customize the core system using business rules, Client scripts, Script includes.
• Responsible for migrating Agile Development application to v2 and customizing stories and defects forms as per the business requirements.
• Work on creating scheduled jobs and workflows that uses Email Notifications to send
  communication from the system to the various teams in the organization.
• Created various Business rules, UI policies, client scripts, and script includes managing the entire lifecycle of a system application from creation to deployment.
• Responsible for user management in creating Users, Groups and Access Control Lists (ACLs) and support related to the ServiceNow platform.
• Using Update sets to move the customizations from lower environment to higher environment by participating in the full software development lifecycle methodology.
• Provide advanced support for ServiceNow Platform by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis. Lead and coordinate with customer technical and functional support.
• Programming with server and client-side scripting using JavaScript, HTML, CSS, JSON, REST, SOAP, JSON, XML etc

Minimum Education Requirement: This position requires minimum of bachelor’s degree in computer science, computer information systems, information technology, or a combination of education and experience equating to the U.S. equivalent of a bachelor’s degree in one of the aforementioned subjects.