Location: Remote
Work Schedule: Full- Time
Salary: 77,210.00/Annum
Job duties:
- Work in Agile SDLC methodologies for Analysis, Design, coding, Testing and promotion into Production.
- Create Notifications to send communication from the system to the various teams in the organization.
- Develop responsive user interface web pages in ServiceNow Service portal using Angular JS, CSS, Bootstrap, MVC Architecture.
- Configure Web Services to integrate with external applications using REST and SOAP API calls.
- Create Transform maps to import data into ServiceNow tables by mapping field value.
- Maintenance and continuous improvement of the processes, standards, policies, working methods and tools.
- Ensure configuration consistency and processes are in place to have a development/ test/ production environment that is reliable and reproducible.
- Perform installation and testing of ServiceNow updates and new releases in a timely manner with minimal or no disruption to IT operations.
- Identify system deficiencies and recommend solutions.
- Develop, Implement and maintain Tables, Database views, Access Controls, Business Rules, Script Includes, Workflows, Reports, Catalog Items, UI Scripts, Client Scripts and UI Policies, Events within ServiceNow platform.
- Work closely with IT team and business users to build requested items using workflows to manage processes from customers to fulfillment teams.
- Participate in ongoing production support and end user support.
- Develop technical and operational Dashboards and data analysis reports to monitor IT Services/ IT operations.
- Work on creating custom scripts using JavaScript and Advanced Object-oriented concepts like arrays, JSON objects to encapsulate the data.
- Design custom Macros and custom UI formatters to provide the best end user experience.
Minimum Education Requirement: Bachelor’s degree in computer science, computer information systems, information technology, or a combination of education and experience equating to the U.S. equivalent of a bachelor’s degree in one of the aforementioned subjects.