Job Title: ServiceNow Developer
Job Location: Remote
Duration: 3 Years
Work Schedule: Full Time, 40 Hours/Week
Salary: $69,722.00/Annum
Job Duties:

• Reviews request for development and determines the technical design.
• Identifies the area(s) of the code that needs to be created and/or modified.
• Develops scripts / code to meet business requirements of the request.
• Adds/updates user level permissions in support of the requested functionality.
• Performs the initial testing to ensure that the code performs as requested.
• Demonstrates the functionality to the requester
• Makes updates based on feedback from the requester and demonstrates the updated functionality
• Moves the code from Development Instance to Test Instance using Update Sets
• Moves the code to the Production and Demonstration Instances after the code is approved, and during a scheduled maintenance window.
• Supports the code once released to Production by investigating reported issue(s) and taking the issue(s) through to resolution.
• Electronic bonding between Avaya’s ServiceNow environment and external systems.
• Customer Portal website for Avaya’s customers

Minimum Qualification: Bachelor’s degree in computer science, computer information systems, information technology, or a combination of education and experience equating to the U.S. equivalent of a Bachelor’s degree in one of the aforementioned subjects.