Service Now Developer

SDH Systems LLC

Posted 2 weeks ago

Location: 11815 Alterra Pkwy, suite # 900 Austin, Texas 78758

Job Schedule: Full Time (40 Hours/Week)

Salary: $108,826.00/Annum

Job duties:

  • Work in Agile SDLC methodologies for analysis, design, coding, testing and promotion to production.
  • Create Notifications to send communication from the system to the various team in the organization.
  • Develop responsive user interface web pages in ServiceNow Service portal using! Angular JS, CSS, Bootstrap, MVC Architecture.
  • Configure Web Services to integrate with external applications using REST and SOAP API calls.
  • Create Transform maps to import data into ServiceNow tables by mapping field value.
  • Maintenance and continuous improvement of the processes, standards, policies, working methods and tools.  
  • Ensure configuration consistency and processes are in place to have development/test/production environment that is reliable and reproducible. 
  • Perform installation and testing of ServiceNow updates and new releases in timely manner with minimal or no disruptions to IT operations.
  • Identify system deficiencies and recommend solutions.
  • Develop, implement and maintain tables, database views, access controls, business rules, script includes, workflow reports, catalog items, UI scripts, client scripts, and UI policies, Events within ServiceNow Platform. 
  • Work closely with IT Team and business users to build requested items using workflows to manage processes from customers to fulfillment teams.
  • Participate on ongoing production support and the end user support.
  • Develop technical and operational dashboards and data analysis reports to monitor IT services / IT Operations. 
  • Works on creating custom scripts using JavaScript and Advanced object-oriented concepts like arrays, JSON objects to encapsulate the data. 
  • Design custom macros and custom UI formatters to provide the best user experience. 

Minimum Education Requirement: This position requires minimum of Bachelor’s degree in computer science, computer information systems, information technology, or a combination of education and experience equating to the U.S. equivalent of a Bachelor’s degree in one of the aforementioned subjects.

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